Refund Policy
Refund Policy
At DesktopQuickBooks.com, we strive to provide our customers with genuine and fully functional software activation keys. If you experience any issues with your purchase, please review our refund policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
The activation key provided is invalid or does not activate the software.
The key is already in use and cannot be activated on a new device.
You mistakenly purchased a duplicate key for the same product.
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
You changed your mind after purchase.
The software is incompatible with your device or operating system.
You provided incorrect information during checkout.
The software was successfully activated but later stopped working due to system changes or updates.
3. Refund Process
To request a refund, please follow these steps:
Contact our support team at contact@desktopquickbooks.com within 24 hours of purchase.
Provide your order details and a clear description of the issue.
If applicable, submit screenshots or proof that the activation key is not working.
Our team will review your request and respond within 01 business days. If approved, refunds will be processed to your original payment method.
4. Replacement Option
Before issuing a refund, we may attempt to resolve the issue by providing a replacement activation key.
5. Chargebacks & Disputes
If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to blacklist your account and deny future purchases.
For further assistance, please reach out to us at contact@desktopquickbooks.com